SUPPORT CENTER

Find the right answer and keep your account secure.

Use the guided resources below for account access, product operation, market-reference questions, and policy information.

ACCOUNT

Account access

Create an account, confirm your email, sign in, or review common access questions.

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PRODUCT

Using Gold Ops OS

Understand Mission Control, the six departments, Aurum, and the risk-first workflow.

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MARKET DATA

Chart and broker data

Learn what the TradingView chart represents and why it is not broker-authoritative.

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SECURITY

Security guidance

Protect credentials and review the rules for authorized security activity.

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PlatformWhat is Gold Ops OS?

Gold Ops OS is an AI-assisted trading operations system focused on gold and XAUUSD. It brings evidence, specialist analysis, deterministic risk controls, and explicit human decisions into one governed workflow.

AccessHow do I create an account?

Open Create Account, enter your name, email address, and password, accept the public terms and risk disclosure, then follow the email-confirmation link. Registration, email confirmation, password sign-in, session refresh, protected dashboard access, and sign-out are operational through Supabase authentication.

PlatformWhat is Mission Control?

Mission Control is the operating workspace that organizes market context, departmental analysis, evidence, deterministic risk review, and human decisions. The public website explains that operating model without presenting account or trading telemetry as current.

SafetyHow does risk governance work?

Gold Ops OS keeps evidence quality, uncertainty, exposure, invalidation, readiness, and hard blockers visible. Risk evaluation does not create Commander authorization, and Commander authorization does not create broker execution authority.

PlatformWhat are the AI departments?

The six departments are Macro, Technical, Risk, Psychology, Journal, and Knowledge. Each has a bounded analytical purpose. No department can connect a broker, authorize a trade, or execute an order.

PlatformWhat market does Gold Ops OS focus on?

Gold Ops OS is XAUUSD-first. Its product language, market-reference chart, research workflow, and risk model are centered on gold traded against the U.S. dollar.